Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the services provided by ClientPilot.io (“Service Provider”), a part of YRCMO.com, to its customers (“Client” or “you”). By making a payment for our services, you agree to be bound by these Terms in full. If you do not agree to these Terms, you must not proceed with payment or use our services.

1. Acceptance of Terms

By paying for the services provided by the Service Provider, you confirm that you have read, understood, and accepted all the Terms outlined herein. Payment constitutes explicit acknowledgment of and agreement to these Terms.

2. Compliance with Cold Email Laws

The Client is solely responsible for ensuring compliance with all applicable laws and regulations governing cold emailing, including but not limited to the CAN-SPAM Act, GDPR, and other relevant legislation in their jurisdiction. The Service Provider disclaims any responsibility for the Client’s failure to comply with these laws. Non-compliance may result in the immediate suspension or termination of the Client’s account without any refund.

3. Cancellation Policy

To cancel your subscription, you must submit a written request to setup@clientpilot.io. Cancellation requests through other channels will not be processed.

• Timing: Cancellations must be requested prior to the start of the next billing cycle to avoid further charges. Retroactive cancellations are not permitted, and charges already incurred will not be refunded.
• Commitment Plans: If you sign up for a plan that divides the total cost into installments (e.g., a 3-month payment plan), you are obligated to pay the full amount of all installments, even if you cancel the service before the end of the payment period. By agreeing to such a plan, you acknowledge and accept that the payment commitment is binding for the entire duration of the installment schedule.

4. Price-Beat Guarantee

The Service Provider guarantees the lowest cost setup compared to equivalent services offered by competitors, such as Google or Outlook. If you identify a lower price, you must notify us in writing and provide documented evidence of the alternative pricing. The Service Provider reserves the right to match or beat the verified price.

5. 7-Day Performance Guarantee

The Service Provider guarantees that some leads contacted during the Client’s campaign will express interest in the Client’s services within seven (7) days of initial outreach, subject to the following conditions:

• Definition of an Interested Lead: An “Interested Lead” is any individual or entity that explicitly communicates interest in receiving information about the Client’s services. This includes statements such as “Yes, send more info,” “Tell me about your business,” or similar expressions of interest.
• Exclusions: The guarantee does not include commitments for sales calls, meetings, or conversions within this period.
• Eligibility: This guarantee applies only if the Client:
  • Attends a free 1:1 coaching call with a Service Provider employee.
  • Implements the scripts and strategies provided.
  • Operates the system at full capacity for seven (7) consecutive days:
    • GROWTH Plan: Minimum of 1,250 emails/day.
    • SCALE Plan: Minimum of 3,750 emails/day.
    • SPEED Plan: Minimum of 7,500 emails/day.
  • Completes any warm-up period required for domains and inboxes prior to outreach.

Failure to meet these conditions voids the performance guarantee. If no Interested Leads are identified within the specified timeframe and the conditions are met, the Client is eligible for a full refund of the service fee.

Beyond the specific guarantee outlined above, the Service Provider makes no warranties, express or implied, regarding the performance, success, or financial outcomes resulting from the use of our service. The Client acknowledges that the Service Provider provides the foundation and necessary tools for success, but the ultimate responsibility for achieving and maintaining success lies solely with the Client.

Results depend on multiple factors beyond the Service Provider’s control, including but not limited to market conditions, messaging strategy, and the Client’s ability to convert leads into customers. The Service Provider shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our service, including but not limited to lost revenue, lost business opportunities, or reputational damage.

By using our service, the Client agrees that they assume full responsibility for their business results and hold the Service Provider harmless from any claims, demands, or liabilities arising from their use of the service.

7. Liability for Damages

The Client assumes full responsibility for any damages resulting from their use of the Service Provider’s services, including but not limited to penalties, legal fees, or other liabilities incurred due to non-compliance with applicable laws or regulations.

8. Testimonials Disclaimer

Testimonials displayed on the Service Provider’s website represent the experiences of individual clients and do not guarantee typical or average results. They are intended to showcase the best outcomes achieved.

9. Service Responsibility

The Service Provider is responsible for the initial setup of the Client’s service. Once the setup is complete, ongoing operation and management of the service become the Client’s sole responsibility. The Service provider will only cover costs for domains and inboxes, while the client cover all costs for instantly.ai, contact data, and other tools needed.

10. Data Deletion Responsibility

The Service Provider is not responsible for restoring or reconfiguring data deleted from third-party platforms (e.g., Instantly.ai). The Client assumes all responsibility for managing and protecting their data.

11. No Right of Withdrawal

Due to the nature of the services provided, the Client acknowledges that there is no right of withdrawal once payment has been made, except where explicitly stated in these Terms.

12. Use of Feedback and Testimonials

By providing feedback, testimonials, or other information via email or conversations, the Client grants the Service Provider the right to use such content for marketing, case studies, or promotional purposes. The Client may request the removal of their logo, feedback, or testimonials from the Service Provider’s materials, which will be honored promptly upon request.

13. Data Sharing with YRCMO.com

As part of the YRCMO.com platform, ClientPilot reserves the right to share results and data generated from the Client’s use of the service across the platform for analysis, reporting, and service enhancement purposes. The Client consents to such data sharing by using the Service. Clients may request further details about how their data is utilized.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Denmark. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in Aarhus, Denmark, unless otherwise agreed in writing.