Legal

Terms and Conditions

Please read these terms carefully before using ClientPilot's services. If you have questions, email support@clientpilot.io.

1. Acceptance of Terms

By paying for the services provided by the Service Provider, you confirm that you have read, understood, and accepted all the Terms outlined herein. Payment constitutes explicit acknowledgment of and agreement to these Terms.

2. Payment Terms and Commitment

The service runs on a month-to-month billing cycle. There are no commitment, meaning that you can stop anytime from month-to-month.

  • Split Payment Option: At the Client's request, the initial payment can be split into two equal installments.
    • The first half must be paid before any work commences.
    • The second half must be paid immediately upon completion of the technical setup and when the email inboxes have started the "warm-up" process.

3. 14-Day Money-Back Guarantee

The Client is entitled to a "no questions asked" refund within 14 days of the initial purchase.

  • This guarantee is valid for 14 calendar days starting from the date of payment.
  • The guarantee period is not linked to the date the email outreach or campaigns start. After 14 days from the purchase date, this guarantee expires completely.

4. 30-Day Performance Guarantee

We guarantee to send you at least one lead that has expressed interest in connecting with you within 30 days of the service start.

If we do not deliver at least one interested lead within this 30-day period, you qualify for a full refund of your first payment.

5. No Other Refunds and Binding Commitment

Except for the specific 14-day and 30-day performance guarantees mentioned above, all payments are final and non-refundable.

  • Once payment is made, it is considered a binding commitment.
  • Refunds will not be granted due to technical issues or any other external factors.

6. Cancellation Policy

Cancellation of the service must be submitted exclusively via email to: support@clientpilot.io. Cancellations requested through any other channel (Slack, LinkedIn, phone, etc.) will not be recognized as valid.

7. Marketing Content Approval and Legal Responsibility

The Service Provider is responsible for the setup and execution of the marketing services, including infrastructure configuration, ad copy, and lead forwarding. The Client assumes full responsibility for the final approval of all content sent on their behalf.

8. Operational Costs

The Service Provider covers the costs for domains, inboxes, and lead data. The Client is responsible for costs related to any other third-party tools that the Client wishes to use.

9. Liability and Results

Beyond the specific guarantees in Section 3 and 4, the Service Provider makes no warranties regarding financial outcomes. Results depend on market conditions and the Client's ability to convert leads. The Service Provider is not liable for lost revenue, reputational damage, or legal penalties incurred by the Client.

10. Data and Privacy

The Service Provider is not responsible for restoring deleted data from third-party platforms. By using the service, the Client consents to data sharing within the YRCMO.com network for analysis and service enhancement.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark. Any disputes shall be resolved through arbitration in Aarhus, Denmark.