Terms and Conditions

By paying for the services provided by the Service Provider, you confirm that you have read, understood, and accepted all the Terms outlined herein. Payment constitutes explicit acknowledgment of and agreement to these Terms.

The service runs on a month-to-month billing cycle. There are no commitment, meaning that you can stop anytime from month-to-month.

• Split Payment Option: At the Client's request, the initial payment can be split into two equal installments.
  • The first half must be paid before any work commences.
  • The second half must be paid immediately upon completion of the technical setup and when the email inboxes have started the "warm-up" process.

The Service Provider covers the costs for leads and delivers them according to the chosen plan:

• GROWTH Plan: 5,000 leads per month.
• SCALE Plan: 10,000 leads per month.
• SPEED Plan: 20,000 leads per month.

Lead Source Policy: All leads are sourced via Apollo.io. If the available lead pool on Apollo.io is exhausted for the Client's specific niche or criteria, the Service Provider is under no obligation to provide further leads. In such cases, it is the sole responsibility of the Client to source leads from alternative providers. The Service Provider will not provide leads from other sources under any circumstances.

The Client is entitled to a "no questions asked" refund within 14 days of the initial purchase.

• This guarantee is valid for 14 calendar days starting from the date of payment.
• The guarantee period is not linked to the date the email outreach or campaigns start. After 14 days from the purchase date, this guarantee expires completely.

The Service Provider offers a full refund after 6 months if the Client has closed zero (0) customers, subject to strict "Proof of Activity" requirements. To be eligible, the Client must document the following:

• Full Capacity Outreach: The system must have been running at full capacity every month:
  • GROWTH: 15,000 emails sent/month.
  • SCALE: 30,000 emails sent/month.
  • SPEED: 60,000 emails sent/month.
• Documentation: The Client must provide complete documentation of all communication with leads up until the point of a sales call.
• Call Recordings: The Client must provide video/audio recordings of all sales calls generated through the system.
• Failure to provide this documentation or evidence of full-capacity operation voids this guarantee.

Except for the specific 14-day and 180-day guarantees mentioned above, all payments are final and non-refundable.

• Once payment is made, it is considered a binding commitment.
• Refunds will not be granted due to a lack of available leads on Apollo.io, technical issues, or any other external factors.

Cancellation of the service must be submitted exclusively via email to: setup@clientpilot.io. Cancellations requested through any other channel (Slack, LinkedIn, phone, etc.) will not be recognized as valid.

The Service Provider is responsible for the setup and execution of the marketing services, including infrastructure configuration, ad copy, and lead forwarding. The Client assumes full responsibility for the final approval of all content sent on their behalf.

The Service Provider is responsible for the initial setup of the marketing infrastructure, including setting up one (1) initial campaign, an AI bot, and relevant automations.

• No Maintenance Obligation: After the initial setup is completed, the Service Provider has no responsibility for maintaining, monitoring, or updating the system.
• Client Autonomy: The Client is free to change campaigns, scripts, or settings themselves if they desire modifications.
• SPEED Plan Exception: The Service Provider only offers to perform monthly changes or ongoing optimizations if the Client has purchased the SPEED Plan. For Growth and Scale plans, any changes after the initial setup are the Client's own responsibility.

The Service Provider covers the costs for domains, inboxes, and lead data (via Apollo.io within the plan limits). The Client is responsible for costs related to any other third-party tools that the Client wish to use, including costs for other lead sources.

Beyond the specific guarantees in Section 4 and 5, the Service Provider makes no warranties regarding financial outcomes. Results depend on market conditions and the Client's ability to convert leads. The Service Provider is not liable for lost revenue, reputational damage, or legal penalties incurred by the Client.

The Service Provider is not responsible for restoring deleted data from third-party platforms. By using the service, the Client consents to data sharing within the YRCMO.com network for analysis and service enhancement.

These Terms shall be governed by and construed in accordance with the laws of Denmark. Any disputes shall be resolved through arbitration in Aarhus, Denmark.